These Terms and Conditions govern your interaction with Queensville Turnkey Projects Ltd., encompassing our data collection practices, communication protocols, and your rights regarding your personal information. By engaging with Queensville Turnkey Projects Ltd., whether through our website, project collaborations, events, or any other means, you acknowledge and agree to adhere to these terms. Queensville Turnkey Projects Ltd. is committed to maintaining the highest standards of data privacy and transparency, ensuring your trust and confidence in our operations as a leading turnkey project provider.

Queensville Turnkey Projects Ltd. collects personal and business information to facilitate meaningful project engagement, provide comprehensive services, and enhance your experience with our initiatives. The information collected may include, but is not limited to:

• Personal Identifiers: Your full name, professional title, and any aliases you may use.
• Contact Information: Postal addresses (both residential and business), email addresses (including primary and secondary), telephone numbers (landline and mobile), and professional social media handles.
• Business Data: Company name, industry, business address, company registration details, and financial information relevant to project collaborations.
• Project-Specific Data: Information related to specific projects, including project plans, specifications, drawings, and communication records.
• Interaction History: Records of your interactions with Queensville Turnkey Projects Ltd., including project discussions, contract negotiations, site visits, communication exchanges, and website activity.
• Preferences and Interests: Information regarding your interests, preferences, and feedback related to Queensville Turnkey Projects Ltd.'s services, enabling us to tailor our project proposals and services to your needs.
• Transactional Information: Details of any financial transactions, including invoices, payments, and contract terms.
• Technical Data: Information automatically collected through website usage, such as IP addresses, browser type, operating system, and cookies, to improve website functionality and user experience.

The purpose of collecting this information is to:

• Communicate with you about our project proposals, ongoing projects, and services.
• Manage client relationships and facilitate project collaborations.
• Process financial transactions and manage contractual obligations.
• Respond to inquiries and provide customer service.
• Personalize your project experience and tailor our services.
• Conduct research and analysis to improve our project management and service delivery.
• Comply with legal and regulatory obligations specific to the construction and project management industry.

Queensville Turnkey Projects Ltd. employs various methods to collect information, ensuring transparency and obtaining your explicit or implied consent:

• Direct Interaction: Information you provide directly when contacting us, requesting project proposals, engaging in project discussions, or participating in site visits.
• Website Forms and Cookies: Information collected through online forms and cookies when you visit our website, enabling us to track website usage and personalize your experience.
• Third-Party Sources: Information obtained from reputable third-party sources, such as industry databases or credit bureaus, but only with your explicit consent or as legally permissible.
• Publicly Available Information: Information obtained from publicly accessible sources, such as company websites or professional directories, where you have chosen to make your information public.
• Contractual Data: Information gathered during the creation and execution of project contracts.

Queensville Turnkey Projects Ltd. is committed to maintaining the confidentiality and security of your personal and business information. We implement robust security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

• We utilize secure servers and encryption technologies to safeguard your data.
• We restrict access to your information to authorized personnel who require it to perform their duties.
• We have implemented data breach protocols to mitigate the impact of any security incident
• We will not be responsible for the privacy of data collected by websites not owned or managed by Queensville Turnkey Projects Ltd., including those linked through our website. We advise our users to review the privacy policies of any external website they visit.
• We maintain strict confidentiality concerning project specific information.

Queensville Turnkey Projects Ltd. retains your personal and business information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law, including retention periods mandated by construction industry regulations. We regularly review our data retention policies to ensure compliance with applicable regulations.

You have the following rights regarding your personal and business information:

• Right to Access: You have the right to request that we correct any inaccurate or incomplete information.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information.
• Right to Erasure (Right to be Forgotten): You have the right to request that we delete your information, subject to legal limitations and contractual obligations.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your information.
• Right to Data Portability: You have the right to receive your information in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your information.
• Right to Withdraw Consent: You have the right to withdraw your consent to the processing of your information at any time.

Queensville Turnkey Projects Ltd. is committed to addressing your concerns promptly and effectively. If you are dissatisfied with our data handling practices or the response to your inquiries, please follow our complaint procedure:

• Initial Contact: Please contact us at info@queensvilletp.com with the details explaining your concerns.
• Internal Review: We will review your complaint and investigate whether the appropriate procedures have been followed. We aim to complete this investigation within 15 working days of receiving your complaint, however, in complex cases, it may take longer. We will keep you informed of the progress of our investigation.
• Further Escalation: If you are still unsatisfied with our response after the internal review, you may request further escalation within Queensville Turnkey Projects Ltd.
• External Resolution: If internal resolution is not satisfactory, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction, or with relevant construction industry regulatory bodies.

Queensville Turnkey Projects Ltd. reserves the right to update these Terms and Conditions periodically to reflect changes in our practices, legal requirements, or industry standards. We will notify you of any material changes by posting the updated Terms and Conditions on our website or through other appropriate communication channels. We encourage you to review these Terms and Conditions regularly.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Queensville Turnkey Projects Ltd. operates, and any applicable construction industry regulations.